Why fintech rocks in remote customer service

Fintech is an industry that has always been a pioneer when it comes to technological innovation. It helped them to survive and thrive during a COVID-19 crisis because they were prepared for fully-remote operations with mobile applications, excellent web platforms, and other digital services that allow their clients to do almost everything without leaving their […]

Transforming a MedTech business using telemedicine

If you have a business that offers medical products and services, you might wonder what could be the next step in the expansion strategy for your brand. And COVID-19 pandemic determined the direction for many healthcare companies – telemedicine. Because when people can’t leave their homes, they still need to consult their doctor. Telemedicine has […]

How remote work influences project management

A project manager is one of the crucial roles in software development. It is a person responsible for work organization, efficient communication and delivering results according to schedule. In times of pandemic, many employees had to change their habits and work styles. How project management evolved to be fully remote? Every project manager is put […]

Optimize Your Customer Service with Voicebot

The current global situation is not comfortable for most companies. Nowadays the economy is based on customer relationships that are hard to maintain when we can’t meet face-to-face. Banning shopping malls and small businesses doesn’t mean our customers suddenly won’t have any issues, complaints or questions. We need extraordinary solutions for these tough times. A […]

Improve Your Digital Processes in Times of Global Crisis

As you may know, we are facing the coronavirus pandemic at the moment. Is there any way to save your business from economical fallout that can happen because of it? Definitely! We need to observe changes in consumer behaviors. Then we act to support our brand’s growth while making our client’s lives easier. Coronavirus (COVID-19) […]